IT Support and Service Management

Internet & Service Usage Management

• How do I connect and set up my home internet service provided by Sushi Telecom through the Employee Service Portal?
• How can I access and manage my company mobile and internet service usage and billing through the Employee Service Portal?

Account Security

• What steps should I follow to reset my Employee Service Portal password if I forget it?
• How do I set up multi-factor authentication (MFA) for enhanced security on the Employee Service Portal?

Device and Equipment Support

• How to request new software?
• How to request new hardware?
• How to connect to the company VPN and Wifi?
• How do I request IT support for my company-provided mobile device through the Employee Service Portal?
• How do I report and track workplace IT equipment issues using the Employee Service Portal?